We are committed to delivering your order accurately, in good condition, and always on time promised by us in our website.
1) We ship only in India. We offer FREE Shipping on all products ordered through www.indclues.com. No minimum purchase.
2) Our dispatch time is 1-3 Working days from the order confirmation date or sometimes it takes more times to dispatch, we make our best efforts to deliver each item in your order within 7-15 business days. However in some cases, we may take longer, up to 20 working days, to deliver the order as we may have to procure it from some other stores or our supplier.
APC Sarani, Deshbandhu Para,
West Bengal 734004
3) To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
4) You may track the shipping status of your order on our website, by clicking at Track your Order section.
5) Cancellations or changes are not available if the order is Shipped or Ready to Ship.
6) If the tracking information indicates the package has been delivered, please check with your neighbors or family members. Packages are occasionally left with neighbors, or safely outside your house/office.
7) If the tracking information indicates the package is being returned to us, or if the address is incorrect, it may have been undeliverable.
8) If there is no tracking information, or you cannot locate the package and it is not being returned as undeliverable, please e-mail us at firstname.lastname@example.org
9) If your ordered product is out of stock or your shipping address is non-serviceable, Seller may cancel your order without prior notice.
10) Pricing on any products as is reflected on the Platform may due to some technical issue, typographical error or product information published by seller may be incorrectly reflected and in such an event seller may cancel such your orders.